How to delete your account

You can delete your The Steve Academy account and your data yourself, from the app (iPhone or Android) or from the website. You do not need to write to us.

Steps

Open The Steve Academy (the app or the website) and sign in to your account.
Tap “Profile” in the bar at the bottom.
Open “Account and settings”.
At the bottom of the screen, in “Delete my account and data”, tap “Delete my account”.
Read what will be lost (progress, XP, streak, certificates and Premium) and tap “Continue”. You can cancel at any time.
Type your current password and tap “Yes, delete my account”. The account is deleted right then and we email you a confirmation.

What is deleted

Your account and personal data: profile, profile photo, progress, XP, streak, certificates, writing, chat and friendships.

What is kept

Only payment records and invoices, which the law requires us to keep, without your user id. The details are in the privacy policy.

If you have a subscription

If you paid by card on our website, the subscription is cancelled automatically when you delete the account. If you subscribed through the App Store or Google Play, deleting the account does NOT cancel that subscription: cancel it first in your Apple account settings (Settings › your name › Subscriptions) or in Google Play (Payments and subscriptions › Subscriptions) so you are not charged again.

Cannot sign in to your account?

Write to us at support@thesteveacademy.com from the email address of the account, with the subject “Delete my account”, and we will delete it for you. You can also reset your password from the sign-in screen.

Open The Steve Academy